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Hello why were the changes made in the first place?
the original locking systems to the front and back door have a key locking system on the outside and a thumb lock on the inside- permanent residents know how to lock the doors- we are a small block of 6 apartments with the holiday lets - they are brought through the front door from the main busy high street, through the corridor to the back door - in which both have to be locked then taken through another main front door to rear of building same system - then up through internal stairs or the external fire escape stairs - leading to yet another front door and then in to the second floor and their own internal front door. Over the last 2 years we have witnessed via our cctv cameras, the holiday visitors struggle with the locking of all the doors particularly the main front door, which cannot be left unlocked at any time- this has been causing a real security problem particularly for my apartment - which is the only one with the internal front door immediately located inside the corridor with the 2 exterior doors- The holiday let agent has taken upon himself to change the locks of a building he has no legal ownership of- he did this is week without any communication to me or other owner/occupiers - he engaged a locksmith to take away the thumb locking system to the front door- which had the 4 way bolt security we need for a busy high street location. The door now is flimsily locked on a 2 bolt system which i can actually push and see a gap - hence the whole security has been violated- i feel very vunerable at the moment - the back door handle has fallen off - due to the negligence of the locksmith- the other owner occupier had to put duck tape over the handle to try and make it look sound. The holiday let agent has done this for the convenience of his clients an easy system for them - and has had no regard for the overall security of the building- of which he has no right over anyway- The 2 doors at the moment have a very simple opening and shutting method- but no security - especially for my apartment. Please can you advise me on our next action. I understand that this is criminal damage to property of which this agent has no legal ownership.. Thanks very much Juanita **********
Ok. But why were the changes made?
But it is to facilitate the entry of people who are entitled to be there?
I am sorry but this is not criminal damage. Or any other criminal offence I'm afraid.
If they had no permission to change the locks from the actual property owner then there maybe a claim against them for the cost of putting it right but that doesn't get over the hurdle of criminal damage.
You may have a complaint to the managing agents when they are appointed.
That still doesn't render changing locks a criminal offence though Im afraid.
Can I clarify anything for you?
Sorry for the delay. I don't know why this dropped off our list.
Im afraid I cannot really see a claim against them. I haven't seen the lease I suppose which might provide a remedy.
On the face of it, they are entitled to access.
A managing agent might be your best option.
Yes, I understand.
The issue though is that if the old locking system prevented them gaining access then they would be entitled to change the locks.
He cannot just randomly change the locks as he chooses although I suppose that as long as everybody is given keys the loss is hard to quantify. If it was part and parcel of gaining access to a property to which he was lawfully entitled that is different.
But they are letting agents?
Do they insure the building? Or provide insurance?
Does he provide no insurance at all?
Or do you just not know?
All the best.