How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

I have a mortgage in May 2004 I know I paid 5000 upfront ppi

Customer Question

I have a mortgage in May 2004 I know I paid 5000 upfront ppi on the mortgage Now mortgages Plc say they have nothing on this mortgage what can I do ?
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.
Hello my name is ***** ***** I will help you.When did you last make payment on the mortgage please?Alex
Customer: replied 1 year ago.
Last made payment January 2006 when I moved they have all details for that just not the 2004 mortgage
Expert:  Ash replied 1 year ago.
Ok. What you need to do is go to the Financial Ombudsman. They offer a free, independent service and can be investigated at: www.financial-ombudsman.org.ukThat will resolve the matter for you. Can I clarify anything for you about this please? Alex