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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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Alex so the supplier we were discussing agreed a refund,

Resolved Question:

Hi Alex so the supplier we were discussing agreed a refund, he gave me a tiny bit but he still owes me the rest. I want this wrapped up now. He emailed me and said he was away and could he do it in a couple of weeks, I said yes but no later than May 13. I would like to send an email tomorrow by 1700 UK that leaves him in no doubt he needs to sort this out asap. I don't especially want to go the legal route but I will do if this continues so I would like some form of words that legally cover me and steps things up a gear to prompt him to pay. Just because he is away doesn't mean he can't cough up. I also wanted to write an anonmyous report on rip off report. I don't usually do that but I feel like as as I am pretty annoyed and dont want others to experience the same. There are nine other rip off reports on the site with the same issues - non delivery, and late in refunding and this seems to prompt him. Does this jeopordise any further action if I post something? I don't want others to experience what I have. Thanks, Sarah
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello and thanks for asking for me.

You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.

If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.

The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.

If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.

Can I clarify anything for you about this today please?

Alex

Customer: replied 1 year ago.
Thanks Alex this sickest for now good to know my position hopefully it won't come to that but it needs conclusion. Rgds , Sarah
Expert:  Ash replied 1 year ago.

Indeed. If this answers your question could I invite you to rate my answer before you go today, otherwise the site doesn’t pay me for the time spent with you. Thanks in advance! Alex

Expert:  Ash replied 1 year ago.

If this answers your question could I invite you rate my answer 3, 4 or 5 starts before you leave today.

I am only paid for my work on this question if you rate my answer, using the star system at the top of the screen. Please do not forget! Thank you.

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