How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jo C. Your Own Question

Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 69783
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I have received custom built goods(Yacht Sails) which do not meet the agreed written speci

Resolved Question:

I have received custom built goods(Yacht Sails) which do not meet the agreed written specification and I have paid the full amount of the goods. I want to reject the goods and receive a refund of my money. The contract value is £5636.16 paid by bank transfer. I am drafting a letter of rejection to send to the supplier.
Submitted: 10 months ago.
Category: Law
Expert:  Jo C. replied 10 months ago.
How can I help with this please?
Customer: replied 10 months ago.
I want to ensure that the wording of my letter is adequate. Wording is:
Mr C. Davison
Ullman Sails (UK) Ltd
Unit 23a
10 Bell Close
Plymouth,
PL7 4FDDear *****,
Re: Order US00000698I received the mainsail and headsail relating to the above order on Saturday 14th May 2016. Delivery of these items was expected 10th March 2016.Regrettably I must reject the goods as they do not meet the specification agreed in the following respects:1. Taffeta is white and not grey.
2. Mainsail has only two reefs and not three.
3. Mainsail leech line is not brought down the luff.
4. The headsail sock has not been supplied.Your deposit invoice 002043, as amended 21-Dec 2015 14:25:30 and email of 18-12-2015, 12:55 refer to the above.In addition the sails are damaged due to the heavy creases caused by them being folded for transport.Please make arrangements for return of the monies paid (£5636.16) and thereafter collection of the goods.Yours Sincerely
Karl Quirk
Customer: replied 10 months ago.
It is worth noting that the taffeta is a fabric applied to both sides of the sail during manufacture and cannot be removed and replaced without damage. The addition of another reef is also not possible because the substrate of the sail is a one piece membrane and such features must be included in the initial layup of the membrane.
Expert:  Jo C. replied 10 months ago.
Ok. So what is your question about this please?
Jo C., Barrister
Category: Law
Satisfied Customers: 69783
Experience: Over 5 years in practice
Jo C. and other Law Specialists are ready to help you

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Previous | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice
 
 
 

Related Law Questions