Is it the correct amount when you work out miles over the agreement times the rate at which you agreed to pay?
On what basis?
You accept exceeding the amount?
I presume it is in the agreement? Or not?
Does the agreement say that they can claim an excess mileage fee?
OK. 9p per mile?
Would the amount they are trying to charge be roughly the right amount?
I am really sorry but you are overstating the merits of your position.
An excess mileage charge is perfectly lawful. Whether or not the vehicle is in good condition and has been regularly serviced, it has done more mileage than they reckoned for and that reduces it’s value. There is no way around it. Mileage is a factor.
It is always possible to challenge the amount and argue it doesn’t represent their loss and that therefore it is void under the unfair terms and contracts act. There are no guarantees that will succeed. 9 p per mile isn’t a ruinous rate.
Whether there is a voluntary termination or not makes no difference from that point of view I’m afraid.
If you were to bring a challenge they will probably agree to come down a bit but it is very unlikely that it would be entirely wiped I’m afraid.
Can I clarify anything for you?
No problem and all the best.
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You are welcome.