Hello my name is ***** ***** I will help you with this.
On what basis do they not accept the finings please?
What have your insurers said?Alex
Do you accept the findings of the survey or dispute it?
Ok - I would speak to your insurers, they may take this over. That is the whole point of having insurance, that they could deal with this dispute.
The alternative is to get your own survey. Once you have that you can see what your own expert says. If that expert says the roots are to blame then you know you have a problem and need to do something about it.
But dont be fooled - although roots are very small they are very very powerful. They can cause cracks in houses etc over time. But the starting point is to speak to your insurers and in the alternative get your own survey.
If you do not get another survey your neighbour could take this to Court and provide this for the use of the Judge who may also form the view it is the roots, as that is what the expert has said.
Can I clarify anything for you about this today please?Alex
Good luck. Alex