Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.
What would you be ideally wanting to achieve as a result of the security guard's actions?
OK I understand and thank you for your response. I will review the relevant information and laws and will get back to you as soon as I can. Please do not respond to this message as it will just push your question to the back of the queue and you may experience unnecessary delays. Thank you
Many thanks for your patience. Whilst the security guard may have acted incorrectly and gone through your belonging without your consent, that does not mean that you can automatically take this further. The only way you can take further action is if you had suffered losses in the process. For example, if the security guard took items that belonged to you, or caused damage to your personal belongings. Being embarrassed or humiliated in the process is not something you can claim for I’m afraid. The law does not just allow you to claim for that, you need to have shown that actual losses have been incurred. So even if they had committed an act which was legally incorrect, there are many things for which you cannot just claim even if you were the ‘victim’ so to speak. This is not a criminal matter, no crime has been committed here and it is basically a civil tort – a type of trespass to your property but unless losses have been suffered which you can justify, you cannot take the matter further legally. The best you can hope for is an apology from the store and perhaps if they really wanted to they could compensate you in some way as a gesture of goodwill – but that will be entirely voluntary and up to them – they cannot be forced to do that.
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