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Hello my name is ***** ***** I will help you with this.
Could you please explain your situation a little more?Alex
Ok - what is it you would like to know?
I really dont understand what they are asking of you?
Thanks. What information are they asking from you?
OK - Is that all they have said?
Just to say you need to be aware of legislation?
Ok - thats it? Do they ask for a reply?
Ok - then you dont need to worry. They are just saying you should make sure you are familiar with the law - thats it. It is nothing to be concerned about. If you dont reply then that does not mean anything.
They are not asking for business information etc, just to confirm you know the law.
So if you dont reply that is ok. They have just said they will keep monitoring any complaints about your business.
Can I clarify anything for you about this today please?Alex
Yes what do you need clarification of?
Yes, you dont have to do that. But I would to prevent any further action.
Does that clarify?Alex
At this stage you dont need to worry, there is no prosecution.
Otherwise if there is an investigation you can put your side.
But you dont need to worry at this stage.