Hello my name is ***** ***** I will help you.
Did the terms of the package say it could be transferred or credited please?
It's bad news then I am afraid, if it's says in the terms you are not able to transfer or silent on credit then you can't be.
Sadly you signed the contract and are bound by its terms.
I am sorry if this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest.
Can I clarify anything for you about this today please?
I was just off to bed as its 130am. This is not credit so no reduction - it's purchase of a service.
No entitlement to refund or reduction sadly.
Does that clarify? Alex
Yes I know you purchased it on credit, but its not a credit product. If you dont use the actual product itself then that cant be transferred and you cant get credit for it.
You can ONLY get credit on any interest if it was a loan you have paid on it. That is all - credit on INTEREST, not the product itself.
Happy to help but hope that clarified. Alex