How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

My mobile phone provider is Vodaphone, I have a monthly

Customer Question

My mobile phone provider is Vodaphone, I have a monthly contract that has 8 months to run. On April the 8th until May the 13th I could not get a signal, other than SOS calls only. I contacted them 3 times to try to get back on line, to no avail. I then wrote to them to state I was cancelling my contract. Vodaphone wrote back stating I need to keep paying the contract whether I use it or not, can you let me know if this is legal?
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you with this.
Has your phone been blocked?
Alex