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Hello my name is ***** ***** I will help you.
I thought you had already paid the claims management company?
Did you instruct the CMC on this new one, I assume not? Did you sign any terms of business?
OK - then NO fee is payable.
This was a new instruction and CMC were NOT asked to do any work. Therefore NO fee is payable.
There are no terms of business signed for this transaction and they didnt do anything on the file whatsoever.
Can I clarify anything for you about this today please?Alex
Correct. In any event they took payment in full and final settlement. therefore nothing else is owing.
Does that clarify? Alex
Once you rate then you should be able to print it off. Or you can come back to the question at any time. Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex