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Ash, Solicitor
Category: Law
Satisfied Customers: 10914
Experience:  Solicitor with 5+ years experience
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Ash is online now

Dear , Thank you email. I can confirm you wish to cancel

Customer Question

Dear *****,
Thank you for your email. I can confirm you wish to cancel your service, however upon checking your terms and conditions in the service agreement see you are in a 24 month contract, and that the initial term is not due to expire until the 10th December 2017. Therefore the charge for next year still applies. I can cancel the number with immediate effect, however I would need to receive a final payment of £250 +vat to do so.
Please let me know what action you would like to take.
Kind Regards,
Daniel Goddard
t: 08450 567 777
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Submitted: 4 months ago.
Category: Law
Customer: replied 4 months ago.
This was a hard sell consultant, I think I was on the road at the time. I do not use it and have not found any advantage, so would like to cancel and they say I have two year contract and must pay up for the two years? Can I tell them to go away?
Expert:  Ash replied 4 months ago.

Hello my name is ***** ***** I will help you.

Did they tell you or confirm in writing it was two years?


Ash, Solicitor
Category: Law
Satisfied Customers: 10914
Experience: Solicitor with 5+ years experience
Ash and 2 other Law Specialists are ready to help you
Customer: replied 4 months ago.
Expert:  Ash replied 4 months ago.

I have tried calling twice, but I keep getting disconnected

Customer: replied 4 months ago.
hold it will call on to my mibile ! *********** or call direct Thanks Mark
Customer: replied 4 months ago.
Have attached file copy of contract but I do not have
Expert:  Ash replied 4 months ago.

Calling now. Alex

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