How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ash Your Own Question

Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

Dear , Thank you email. I can confirm you wish to cancel

Customer Question

Dear *****,
Thank you for your email. I can confirm you wish to cancel your service, however upon checking your terms and conditions in the service agreement see you are in a 24 month contract, and that the initial term is not due to expire until the 10th December 2017. Therefore the charge for next year still applies. I can cancel the number with immediate effect, however I would need to receive a final payment of £250 +vat to do so.
Please let me know what action you would like to take.
Kind Regards,
Daniel Goddard
Director
GALAXY NUMBERS
t: 08450 567 777
Calls cost 2p per minute plus your phone companies access charge
f: 08450 567 888
e:***@******.***
w: www.galaxynumbers.co.uk
NEED TO MAKE INTERNATIONAL CALLS? Why not use Galaxy Numbers easy and simple service where there is No need to register, No pin numbers and No need to pre-pay. The potential savings are huge as calls start from 1p per minute! You could literally start using the service only a few moments after visiting our new website www.bubblecall.co.uk
p.s. - Don’t forget to tell your friends, family and colleagues about BubbleCall.co.uk
[new logo]
Submitted: 11 months ago.
Category: Law
Customer: replied 11 months ago.
This was a hard sell consultant, I think I was on the road at the time. I do not use it and have not found any advantage, so would like to cancel and they say I have two year contract and must pay up for the two years? Can I tell them to go away?
Expert:  Ash replied 11 months ago.

Hello my name is ***** ***** I will help you.

Did they tell you or confirm in writing it was two years?

Alex

Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience: Solicitor with 5+ years experience
Ash and 3 other Law Specialists are ready to help you
Customer: replied 11 months ago.
Expert:  Ash replied 11 months ago.

I have tried calling twice, but I keep getting disconnected

Customer: replied 11 months ago.
hold it will call on to my mibile ! *********** or call direct Thanks Mark
Customer: replied 11 months ago.
Have attached file copy of contract but I do not have
Expert:  Ash replied 11 months ago.

Calling now. Alex

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Previous | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice