How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

Dear , Thank you email. I can confirm you wish to cancel

Customer Question

Dear *****,
Thank you for your email. I can confirm you wish to cancel your service, however upon checking your terms and conditions in the service agreement see you are in a 24 month contract, and that the initial term is not due to expire until the 10th December 2017. Therefore the charge for next year still applies. I can cancel the number with immediate effect, however I would need to receive a final payment of £250 +vat to do so.
Please let me know what action you would like to take.
Kind Regards,
Daniel Goddard
Director
GALAXY NUMBERS
t: 08450 567 777
Calls cost 2p per minute plus your phone companies access charge
f: 08450 567 888
e:***@******.***
w: www.galaxynumbers.co.uk
NEED TO MAKE INTERNATIONAL CALLS? Why not use Galaxy Numbers easy and simple service where there is No need to register, No pin numbers and No need to pre-pay. The potential savings are huge as calls start from 1p per minute! You could literally start using the service only a few moments after visiting our new website www.bubblecall.co.uk
p.s. - Don’t forget to tell your friends, family and colleagues about BubbleCall.co.uk
[new logo]
Submitted: 1 year ago.
Category: Law
Customer: replied 1 year ago.
This was a hard sell consultant, I think I was on the road at the time. I do not use it and have not found any advantage, so would like to cancel and they say I have two year contract and must pay up for the two years? Can I tell them to go away?
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you.

Did they tell you or confirm in writing it was two years?

Alex

Ash and other Law Specialists are ready to help you
Customer: replied 1 year ago.
Expert:  Ash replied 1 year ago.

I have tried calling twice, but I keep getting disconnected

Customer: replied 1 year ago.
hold it will call on to my mibile ! *********** or call direct Thanks Mark
Customer: replied 1 year ago.
Have attached file copy of contract but I do not have
Expert:  Ash replied 1 year ago.

Calling now. Alex

Related Law Questions