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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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I recently bought a van advertised on ebay the van

Resolved Question:

hi I recently bought a van advertised on ebay the van supposedly top of the range.ive had it 2 weeks now and have a list of things that are not working correctly such air con ,sensors on windscreen, six pack cd player, on board computer just to name a few of the things, it actually has the wrong windscreen can I do anything about this situation
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you.

Was this off a private seller please?
Alex

Customer: replied 1 year ago.
Expert:  Ash replied 1 year ago.

How much did you pay? Did you inspect it before collection? How was it described on Ebay?

Customer: replied 1 year ago.
I paid 3400 pounds I did inspect it described as clean and tidy van
Expert:  Ash replied 1 year ago.

You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.

If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n001-eng.pdf and take it to your local County Court.

The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.

If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.

Can I clarify anything for you about this today please?

Alex

Customer: replied 1 year ago.
how much does this cost to take to small claims court
Expert:  Ash replied 1 year ago.

£185 to issue a claim and £335 to hear it. if you win these fees are added.
Does that clarify? Alex

Customer: replied 1 year ago.
do I have a chance of winning is what I would like to know
Expert:  Ash replied 1 year ago.

I think you have a chance of winning, yes.
Alex

Customer: replied 1 year ago.
what are the differences between my options
Expert:  Ash replied 1 year ago.

Your options are:

1) Go to Court

2) Not to go to Court to get a refund

Does that clarify? Alex

Customer: replied 1 year ago.
does it matter that I used the van
Expert:  Ash replied 1 year ago.

No it does not.
Alex

Customer: replied 1 year ago.
1 more question please should I speak with letting him know my intentions of court proceedings
Expert:  Ash replied 1 year ago.

Yes, if you read above I did say you need to write and give 14 days notice.

Does that clarify? Alex

Customer: replied 1 year ago.
okay thank you for all your help
Expert:  Ash replied 1 year ago.

If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex

Ash and 3 other Law Specialists are ready to help you
Customer: replied 1 year ago.
I will thanks again
Expert:  Ash replied 1 year ago.

Thanks in advance. Alex