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Hello my name is ***** ***** I will help you.
I assume they want their fee?Alex
Did you sign any terms and conditions with the agency?
What do the terms say about when a fee is payable?
Does it define what an introduction is?
Do you have a signed contract which defines it?
Can you ask for a copy to see what it says?
I dont need to see it, just need to know what it say about introduction?
I need to know what it says about an introduction and whether it defines the term
No pictures sorry!
Ok - did they find a tenant who was accepted by you?
Ok - its bad news I am afraid, they found a tenant and he was accepted by you. That is an introduction and as such under the terms of the contract a fee is payable.
It makes no difference whether or not your friend put information on the system - the fact of the matter is they introduced a tenant who you accepted
If you had not signed the contract or you had rejected the tenant it would be different. But I am sorry to say based on the wording of this contract you are liable for a fee.
I am sorry if this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest.
Can I clarify anything for you about this today please?Alex
If it went to Court a Judge would decide what was the intention on balance, so what is more likely. Given you have signed the contract a Judge is likely to conclude that you wanted a tenant. if you did not and did not want it marketed then its likely you would not have signed a contract
The fact you did not tick the box is more likely an omission rather than a lack of intent, otherwise why would you have signed the contract?
If you are found liable it would be the fee under the contract. If they dont move in then you would not be liable.
But I think on balance, its likely a Judge would find in their favour, given the signed contract
Does that clarify? Alex
Yes they need to give you a 14 day cooling off period. If they dont move in then nothing is payable.
No - they can only sue for the fee, thats it.
Court fee as well if the value claimed is £10k or under. But thats it.
County Court fees here:
No - they cant claim for all the work done if its a small claim, which is £10,000 or under. There is a fixed Solicitor fee on issue between £50 and £100, but thats it.
Does that clarify?
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex