Hello my name is ***** ***** I will help you.
Do you know why she has refused to?
Ok - then you need to get a Solicitor to write and ask that its removed or say you will go to Court.
If she refuses then you can seek a Court order. You would need to complete forms N1:
The Court will list the matter down for a hearing and decide whether to make an Order for the neighbour to move.
If the Court does and she refuses this is contempt of Court.
Can I clarify anything for you about this today please?Alex