Thank you for your question
My name is Clare
I shall do my best to help you but I need some further information first
Are you still living in the same house?
How long have you lived together?
How many children are there?
Do you understand that a phone call costs more
I shall be out all day but will call this evening if that is acceptable
I am sorry but I have only just got in - I can call you tomorrow if you wish
I can call you at 9pm.
I had a family emergency
I will phone between 9 and 10 tomorrow
I know that you think that you have already paid for the Call - but the site is saying that you have not
I have contact customer services to resolve it and will call you the minute they sort it out!
I am still waiting for the site admin to sort this out - my apologies