What would you like to know about this please?
Hello my name is ***** ***** I will help you with this,
How much are you out of pocket by please?Alex
Jo opted out so I have taken over the chat.
What is it you want to achieve, a refund?
Ok, when do you want me to call.
Calling now. Alex
You would then take it to Court. Alex
Yes it is. If its £10,000 or below its a small claim. The Court wont be interested whether they are qualified or not - the Professional Body for opticians will be only concerned about that. Alex