Hi, thank you for your question. Please confirm if you are in England or Wales and where was the case heard?
England, Cambridge family court. Under the judge from Peterborough
Thank you for confirming. All solicitors are regulated by the SRA. Furthermore, all firms have their own complaint procedures which you should have been informed about when instructing them. If you do not have this you can request it from them and they must provide it. You must initially follow their internal complaints procedure, and if you are not satisfied with the outcome you can refer it to the Legal Ombudsman for an independent decision.
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Does it matter that the case was finished in court 6 months ago. And they have just send me a bill for the balance. We asked how much the legal costs were likely to be. They said 2500-3000 but charged us £9500.
No, it does not matter that the case ended six months ago as you have only just received their bill which you can consider and raise any points of dispute directly with them. Here is further guidance from the Legal Ombudsman: http://www.legalombudsman.org.uk/downloads/documents/publications/How-To-Complain-To-Your-Lawyer.pdf
My solicitor, only handed documents to the barrister 1 day before the court and she hads no time to prepare and I can see this from her statement. They have threatened to pass the file to the credit company if we don't pay immediaitelely. But hey have hit us for an unexpected further £2700. If I lodge a complaint, can they still pass it to the credit file or do they have to investigate first beore they do.
They have to provide you a detailed bill and their costs must be reasonable. They cannot pass it on to a debt collection company if you are contesting the bill. If you cannot agree the bill then it can be submitted to court for assessment - please see further information here: http://www.lawsociety.org.uk/for-the-public/paying-for-legal-services/