Hello Karl my name is ***** ***** I will help,you.
To be clear, do you have evidence that you informed them you were sometimes living there?
Indeed and they should have on record they said it's not a joint claim.
I would not worry, this sounds like one department not talking to another. If you declared it and they advised a single claim that is fine.
If it does turn out to be wrong, which I doubt and it was on their own advice then you are also fine.
But you have not hid anything, so I would not worry, as I said it sounds like one department has not spoken to another.
Can I clarify anything for you about this today please?
I agreed. But as I have said, one department has clearly not talked to another.
I really wouldnt worry, you have declared the full situation
Does that clarify? Alex
You have rated bad service which affects my standing on the site, despite me giving you the legal answer.
I can't just make it up, just to make you happy.
You have informed them and they told you to make a solo claim.
That is ALL you need to do. They do NOT have any evidence that you LIED to them.
Can I clarify anything?Alex
If you wrote to them thats is enough. If they try and take you to Court they have to show that you failed to declare a change in circumstance.
You wrote to them so no, you didnt fail. I assume you still have the letter.
So that means you are ok.
If I could invite you to re-rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex
Sure. What you can ask if for details under the Data Protection Act. You can see what they have on you.
OK, you have this letter - so clearly you have told them.
You dont need to worry. Does that clarify? Alex