1. Dear *****, it is sharp practice on behalf of the auctioneer to seek to keep your £1000. The way to get it back without the expense of legal proceedings is to make a complaint to the Property Ombudsman Scheme. Here is a link to the scheme https://www.tpos.co.uk/. Essentially, every auctioneer must, since 2015, be a member of such a scheme. So you should make complaint about this auctioneer not refunding you your money and make a complaint about their behaviour generally. Alternatively, you can issue legal proceedings. However, be aware that unless you issue legal proceedings yourself, it is likely that much of your money will end up going in legal fees. This is because issuing legal proceedings is expensive and you don't always get your costs back. Accordingly, I would recommend the use of the Property Ombudsman Scheme instead.
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