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Hello Wayne my name is ***** ***** I will help you with this.
When did you take delivery and how many times have you been back?Alex
Have you taken finance out on the vehicle or was it a loan to cover the loan with another bank?
What is it you want to achieve?
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
The Finance Company is joint and severally liable under Section 75 of the Consumer Credit Act 2016
Can I clarify anything for you about this today please?
Yes that is correct.
Its possible, albeit difficult to secure a return given more than 6 months has elapsed since purchase.
Does that clarify Wayne? Alex
If this answers your question could I invite you to rate my answer before you go today, otherwise the site doesn’t pay me for the time spent with you. Thanks in advance! Alex