Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.
Please can you tell me what their cancellation terms are? Also, did you receive anything in writing with regards ***** ***** 'promise' in relation to the number of calls you would receive?
OK, thank you for your response. I will review the relevant information and laws and will get back to you in a short while. There is no need to wait here as you will receive an email when I have responded. Also, please do not responded to this message as it will just push your questions to the back of the queue and you may experience unnecessary delays. Thank you.