How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jo C. Your Own Question

Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 30929
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

My bank has opened duplicate loan account number in my name

Customer Question

My bank has opened duplicate loan account number in my name I had no knowledge of this till I made a ppi claim and there were 9 account numbers. They sent me the paperwork for only 3 and one wasn't my signature they are investigating but what amount of compensation should I settle for
Submitted: 5 months ago.
Category: Law
Expert:  Ash replied 5 months ago.

Hello my name is ***** ***** I will help you with this.

For now please let me know what loss you have suffered?
Alex

Customer: replied 5 months ago.
Hi I went to get a settlement figure on my loan in nov 2009 to be told the loan account didn't exists they told me my branch would call me then on dec 2009 they called said there had been a problem and drew up manual new papers I signed in December the direct debit continued. I then went and paid it off in 2010 in August.
I decided to put a ppi claim in and they upheld it but as a result of this they had to list all the loans and there were 9 of which I actually only had money on 3 occasion with refinancing but they had no paperwork to back it up they also had paperwork that wasn't my signature they have passed it onto internal fraud but I know they won't want me to go to the Fca but I'd like to know what compensation I should be looking at
Expert:  Ash replied 5 months ago.

Yes I understand, but what is your loss?

If they accept it was duplicated, didnt they just close it?

Customer: replied 5 months ago.
No they have opened false accounts for what looks like dale figures and I have no knowledge if the Loan I paid off was correct as they didn't pay it of for 3 months after I paid it off. My loss is 9 accounts showing against me my direct debit details being changed without my knowledges and potential credit worthiness
Customer: replied 5 months ago.
Spelling error sales figures
Expert:  Ash replied 5 months ago.

Ok - so what loss did you suffer?
Were you rejected for any credit as a direct result of this?

Customer: replied 5 months ago.
They didn't close the accounts I never applied for credit it's fine listen just leave it.
Expert:  Ash replied 5 months ago.

Has your credit file now been rectified?

Customer: replied 5 months ago.
I presume this is now closed now
Expert:  Ash replied 5 months ago.

If you want to yes, but please dont respond, otherwise the system thinks you need an answer. Alex

Customer: replied 5 months ago.
What a waste of money
Expert:  Ash replied 5 months ago.

I can still assist, but you ask that the question was closed. I can still help and would be delighted to do so.

But I need to ask questions before I can give you the legal answer. Alex

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Last | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice