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Hello my name is ***** ***** I will help you with this.
For now please let me know what loss you have suffered?Alex
Yes I understand, but what is your loss?
If they accept it was duplicated, didnt they just close it?
Ok - so what loss did you suffer?Were you rejected for any credit as a direct result of this?
Has your credit file now been rectified?
If you want to yes, but please dont respond, otherwise the system thinks you need an answer. Alex
I can still assist, but you ask that the question was closed. I can still help and would be delighted to do so.
But I need to ask questions before I can give you the legal answer. Alex