Hello my name is ***** ***** I will help you with this.
What is it you want to achieve? Have you made any formal complaints?Alex
You can do several things:1) Write to British Gas. Make sure you send it recorded delivery and keep a copy. Register a formal complaint, this will be hard to ignore. Their address is:
British Gas, Spinneyside, Penman Way, Grove Park, Leicester LE19 1SZ
2) You need to allow them to investigate. If they do not or reject your complaint then you can complain to the Energy Ombudsman. They are independent and offer a free service at:
But you need to complain directly to British Gas before you can go direct to the Ombudsman.
For more information please see:
Can I clarify anything for you about this today please?Alex
They have 6 years to send a final bill.
If they took it to Court, I dont think it would win based on what you have said.
Does that clarify? Alex
Indeed. But follow the steps I have advised, starting by a formal written complaint.
Correct, you can defend it on the basis they are not entitled to collect the debt as you are not liable.
If this answers your question could I invite you rate my answer 3, 4 or 5 starts before you leave today.
I am only paid for my work on this question if you rate my answer, using the star system at the top of the screen. Please do not forget! Thank you.
Please bookmark my profile if you wish for future help: http://www.justanswer.co.uk/law/expert-alexwatts/