Hello my name is ***** ***** I will help you with this.
Did she pay the salon or the individual please?Alex
Are was the stylist self employed?
Ok, it's bad news I am afraid. As owner you are vicariously liable for the actions of your employee.
I don't think you need to give the money back, because you delivered what was promised.
You can sue for defamation, but you need to firstly show that you have suffered serious harm as a result.
Secondly you would need to issue proceedings in the High Court. The cost to even issue the claim would be £480
However you don't need to give the money back or anything else. You delivered what was agreed.
Can I clairfy anything for you about this today please?
I would reply and say you are not paying anything. Even if it goes to court on their side it would be a small claim
Does that clarify? Alex
Unlikely they would win. You did what was agreed. Even if it's a small claim you are only liable for the court issue fee and hearing fee.
Sadly I a, not allowed to be instructed as this is a question and answer site. I am sorry. Alex