Hi, thank you for your question. Are you in England or Wales and what kind of matter is it?
-Are you in England or Wales?
-What is the claim about?
Thank you - that is not my area of expertise so will opt out and allow a colleague to assist
Hello my name is ***** ***** I will help you.
I can assist with this - what would you like to know?Alex
Yes I think I did.
Indeed. How can I help?
Do you need me to call you about this?
Yes. They have offered to buy back at £9000.
May I ask why? Do you have additional costs?
1) Repurchase of the car or
2) Repair of the car
That is it in your letter Response to Letter to Tella 2016 0616 JW.docx
Ok - that made no mention of this £2500? So what has changed?
Ok - thats fine then. Whats your question about this?
Whats your question about this?
Yes I have done that. But I still dont know what your question is.
If that is part of an offer then no.
But what you cant do is accept an offer and then say later, oh by the way I also want this.
If you had an offer and made a counter offer then there is no agreement.
But if the basis of settlement is repair and a 12 month warranty, that is fine.
Does that clarify?Alex
Then that is your offer, as long as you go back with a counter offer and dont accept their offer (without guarantee)
So you need to make sure you go back with a counter offer
Does that assist? Alex
I think you have an arguable point yes.
Does that help? Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex
You can if you wanted to, but you may not be able to recover that cost if you agree to their terms.
Does that clarify? Alex