How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 70414
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I ordered a front door from a company the colour of which

Resolved Question:

I ordered a front door from a company the colour of which was chosen from a brochure. When the door arrived it was a different color to that displayed. I mentioned to the fitters that this was not a color I would have chosen and chose again what I thought was dark brown (again as demonstrated in the brochure. (For this i had to pay an extra £200 for the respray) Again the colour was far frim the true colour when it was brought back. I did explain that the brochure colour was not representative of the actual finished product. I am now told that I will be required to pay £200 AGAIN for another respray. I am very reluctant to pay this again and have said so, as I still maintain that a brochure colour is not representative and that colour samples should be used instead.
I would be grateful for your advice and guidance in this matter.
Many thanks.
Submitted: 1 year ago.
Category: Law
Expert:  Jo C. replied 1 year ago.

How can I help with this please?

Jo C. and other Law Specialists are ready to help you
Customer: replied 1 year ago.
Please cancel the phone call
Customer: replied 1 year ago.
I wish to cancel the phone call request. Please.
Expert:  Jo C. replied 1 year ago.

I will ask for you.

Do you want to carry on online?