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Hello my name is ***** ***** I will help you with this.
Have you inspected the units please?Alex
Just to confirm the £2750 was confirmed in writing as settlement?
Ok. If the £2750 was agreed then yes its binding.
The customer can NOT now claim a refund or change the compensation.
Its binding on BOTH parties and can not be withdrawn or go back on.
If the customer takes you to Court you can defend the claim on the basis you have come to an agreement and that this claim ought to be struck out.
Can I clarify anything for you about this today please?Alex
28 days is reasonable. Thats too late, he said £2750 - should have made sure that was for everything.
That is not your fault.
Does that clarify? Alex
Yes. If its in writing make sure you send the payment and say in full and final settlement.
That is it then. Its all over.
No. It was agreed! Unless he said the agreement was conditional upon being paid with 7 days then you can pay it within 28 days.
Ok - but to be clear the £2750 was agreed.
If that was done then that is ok - you can pay within 28 days
Although if it went to Court the Judge would order payment in 14 days.
A pleasure. If this answers your question could I invite you to rate my answer before you go today, otherwise the site doesn’t pay me for the time spent with you. Thanks in advance! Alex
Thank you very much.