How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Clare Your Own Question

Clare
Clare, Solicitor
Category: Law
Satisfied Customers: 33827
Experience:  I have been a solicitor in High Street Practice since 1985 with a wide general experience.
13262538
Type Your Law Question Here...
Clare is online now

I was informed by Google I had won £850,000 on their

Resolved Question:

Hi
I was informed by Google I had won £850,000 on their sweepstakes! And basically I haven't got it!
I have the online messages telling me I had one & the winning ticket numbers & etc all the messages I had from the delivery company which are about 20+ & a letter on an email from HM customs as to why my cheque was confiscated. i have a chronic illness making me disabled & this have badly affected my health, I haven't been sleeping & have more pain than usual from anxiety & stress. I can provide you with all the correspondence. Can I do anything about this?
Submitted: 8 months ago.
Category: Law
Expert:  Clare replied 8 months ago.

Thank you for your question

My name is Clare

I shall do my best to help you but I need some further informtaion first

What money have you sent and to whom?

Customer: replied 8 months ago.
I sent a delivery charge of £290 plus I think £24 was added for delivery, I can find the exact amount from my bank statement when it comes through.
Customer: replied 8 months ago.
I sent it to ,the DPD company in Cyprusi
Customer: replied 8 months ago.
DPD courier company in Cyprus
Customer: replied 8 months ago.
Basically as you can see it's a huge amount and it would have made a huge difference to my life and people might say didn't you realise it was a scam but no because it from Google & DPD couriers both known worldwide.
Expert:  Clare replied 8 months ago.

How did you send the money?

Customer: replied 8 months ago.
Western union
Customer: replied 8 months ago.
I think I can get that back via the bank, I'm not sure though but it's about my winnings that Coke from Google's sweepstakes and are going to be delivered by DPD courier
Customer: replied 8 months ago.
Not Coke were!
Customer: replied 8 months ago.
I have paperwork on the whole process
Customer: replied 8 months ago.
My life could dramatically change with this money being a disabled person but instead it's made me ill, stressed, have anxiety and of course thoughts of doing great things with it
Expert:  Clare replied 8 months ago.

I am so very sorry but you have been the victim of an internet scam - and neither Google nor DPD are in any way involved.

Many of such scams originate from East Africa which is why the money is usually requested to be sent via Western Union.

I do understand why you believed in the emails that you received but sadly there are no funds waiting for you - and it is unlikely that you will be

able to recover the funds that you have lost.

You can report the crime here

http://www.actionfraud.police.uk/report_fraud

Please ask if you need further details

Clare, Solicitor
Category: Law
Satisfied Customers: 33827
Experience: I have been a solicitor in High Street Practice since 1985 with a wide general experience.
Clare and 2 other Law Specialists are ready to help you
Customer: replied 8 months ago.
not just things for myself, I want to get my friend out of poverty, make sure my mum never needs to worry about money again ( having 2 disabled daughters, my sister is epileptic and mentally handicapped. Why can't I sue Google for sending this to me & why did I get a legitimate email from HM customs
Customer: replied 8 months ago.
Surely Google and DPD should take some responsibility as I'm probably not the first person
Customer: replied 8 months ago.
Would it not even be worth taking copies of it all to a solicitor
Customer: replied 8 months ago.
Because I'm very upset and angry not for the money I lost as I knew I was taking a risk but as it says it's from Google sweepstakes and will be delivered by DPD, surely there is something wrong here which can be looked into
Customer: replied 8 months ago.
Would a solicitor not even look at all the paperwork?
Expert:  Clare replied 8 months ago.

I am so very sorry but NONE of the emails your received were from any of the firms you mentioned - nor were HM Customs in any way involved.

The people behind these scams are clever in the way that they copy legitimate websites so that what they are saying looks genuine.

You are certainly not the first person nor will you be the last to be caught in this way - but the real companies are in no way responsible.

The scammer is actually a criminal somewhere most probably in Ghana.

There are many websites which allow you to check the reality of any such "wins" - but sadly the fact is that if something seems too good to be true - it is not true at all

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Previous | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice