Hi. Thank you for your question and welcome. My name is ***** ***** I will assist you. Was the car advertised in good road worthy condition? Did you have an opportunity to inspect it before you bought it?
Hi thank you. If it was advertised that is was in good road worthy condition - then technically they maybe in breach of the implied condition of the sale of goods act 1979 and the implied term that all goods are of reasonable quality and free of minor defects. The remedy for this is the right to return the goods. Who is the seller is it VW?
Hi, Thank you. On what grounds are the denying the fault? Are they saying it has arisen since you owned the car?
Hi, Thank you. Is the sole remedy you are looking for a return of the car or would you be prepared to accept a repair? If they refuse to accept a return of the car you would have to consider suing them. Did you pay them in cash/bank transfer or by credit card?
Hi, Thank you. If you have external evidence from the RAC of the fault, and the seller is in breach of its obligations to you, you could make a S75 claim for a refund from your credit card company. The alternative is you pay for the repair yourself and sue the seller to recover the money. Kind regards AJ
If I can assist any further please do not hesitate to contact me. I would be most grateful if you would rate my answer in the mean time? Kind regards AJ