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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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I have a debt with a bank i spoke to them to request a

Customer Question

i have a debt with a bank i spoke to them to request a settlement balance and was informed that i did not have a balance owing to them i requested they check there information a few times and they came back to me with the same answer which was i owed nothing they have now come back to me later saying i owe them money this is the complaints department they have listened to the calls i had with them and agree that i was given the wrong information but i still have to pay them the money they have offered me small compensation for this but i am not working at the moment and am a full time student and have no way of paying this at the moment am i liable for this debt when they have previously informed me that i owe nothing
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you with this.

Did they ever write and say that you did not owe anything, or was it just over the phone?
Alex

Ash and other Law Specialists are ready to help you
Customer: replied 1 year ago.
hi i have sent you my contact number can you please give me a call so we can discuss
Kind regards
Victor **********
Customer: replied 1 year ago.
Hi AlexI you going to give me a call to discuss
Customer: replied 1 year ago.
Hi Alex
I am available and waiting for you call to discuss my query.
Kind regards
Victor ********