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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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My Dad who has died had and account with Bradford exchange

Resolved Question:

My Dad who has died had and account with Bradford exchange and they keep sending coins to my mum and billing her for the money we have tried several ways to send the coins back we have rang the number they supply five times and I have sent an email telling them that we don't want these coins and my mum is 85 and does not need the worry. But they are still sending her bills and are now adding interest what can we do now?
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you.

Have you written to them via post or just email?
Alex

Customer: replied 1 year ago.
only by email
Expert:  Ash replied 1 year ago.

Ok - you should send a letter recorded delivery asking them to stop and arrange collection of the coins within 28 days or say they will be disposed of.

They are not entitled to charge as she did not order them.

There is no contract with the coin company and your mum. Therefore she does NOT have to pay anything.

Can I clarify anything for you about this today please?
Alex

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