These issues have already been decided in court as to what amount is reasonable. £85 has deemed to be reasonable £150 would not be and hence, it’s unlikely they could enforce that amount.
I’m surprised that they are going to court because they are going to recover £300 and for a day in court, it is not financially viable.
That is probably why they have asked you to waive your appearance in court and simply pay up. They are calling your bluff.
If you attend court, it’s Small Claims Court and costs are not usually awarded in the Small Claims Court against the loser, in favour of the winner, unless the conduct has been completely unreasonable. That does not apply here.
I think you have a defence which would be worth trying in court. That defence is that you rang the number displayed put the card details in spoke to someone and had no reason to believe that the fee had not been paid and that the error is that there end because their system is flawed.
It is certainly worth a punt.
Can I clarify anything for you?
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