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Hi thank you for your question and welcome. My name is ***** ***** I will assist you. How much are you looking to reclaim? Do you have any exceptional reason for leaving the course early? Kind regards AJ
Hi, Thank you. It says in the terms and conditions that the deposit is non refundable, not the course fees per say. How much was the deposit? Have you asked for a refund? Kind regards AJ
Hi, Thank you. Techinically the law would be two fold:
(i) Contractually you are only receiving a refund for a service you have not received;
(ii) If they did charge you the whole sum for terminating the contract, this is known as a contractual penalty which is essentially penalising you for terminating and is not a pre estimate of their loss. Such concepts are unenforceable under English Law.
I would write back to them and say that you accept the deposit was non refundable, but are not prepared to pay for an entire course you have not received the benefit of. Say that to charge in such a manner would be nothing more than a penalty for termination which you do not believe is enforceable or fair under English Law.
I look forward to hearing from you. Kind regards AJ