Hello my name is ***** ***** I will help you.
What is it you want to achieve please?
How old is it? Has it been fixed previously ?
has it been previously repaired?
ok. The only difficulty is the time which has passed. I think it will be a hard claim but I will outline the process.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.Can I clarify anything for you about this today please?
then unless there is in the agreement otherwise she can return it. Even if it's faulty she can argue that under the sale of goods act that it always was. Alex
Sadly not, however the lender for the finance may also be jointly liable under section 75 of the consumer credit act.
Does that clarify? Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex