Hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?Alex
Do you know the cost of replacement?
You need to write and set out your losses and request they do the replacement or you will get someone in to do it and claim the £1500 back within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not do either you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
Yes you can do that as they are jointly liable.
But you cant chargeback part of it, although you could the whole amount.
But they are jointly liable under S.75
Does that clarify? Alex