Hi, thank you for your question. Please confirm Concentrix's involvement in relation to which benefits?
Thank you. If you have separated then you should inform them of this as well as the full circumstances and facts. Even though you are registered in the same household this does not mean that you remain a couple and in the investigation they need to assess all factors. I refer you to the government guidance that they use when assessing whether you are a couple or separated here: https://www.gov.uk/hmrc-internal-manuals/tax-credits-technical-manual/tctm09342
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