Hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?Alex
Sadly they are right in that she has no rights.
All she can do is complain to the Council.
But unless there is a pest problem, they may not do anything.
I am sorry if this is not the answer you want and certainly not the one you want but I have a duty to be honest.
Can I clarify anything for you about this today please?Alex