I think that your solicitor gave you wise advice and if the theatre did not capitulate prior to any court hearing, I think it is a risk that would not be worth taking. If you lost in court for any reason, the court costs which would normally be awarded against you could be substantial, as much as £10,000 in respect of the defendant’s legal costs plus your own legal costs
I have no doubt that they were breaching the Disability Discrimination Act but that duty only extends to making reasonable adjustments.
I know you say that this is one of the theatres which has the least accessibility problems but you would need some evidence to contradict whatever defence they put forward to their actions.
There is no problem or conflict-of-interest that the owner of the theatre is the chairman or that the owner/chairman is acting like a dictator and laying down the rules.
Can I clarify else anything for you?
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