What is the nature of the issues, what has the builder done, if anything, to fix them and if the builder doesn’t fix them, how much are they going to cost to put right?
The detail would be helpful please. Thanks.
It seems, judging by the number of questions we get on the subject, that once someone moves into a house, builders never fix the defects or snags.
Whether you would be entitled to the cost of changing the kitchen doors would depend on the nature of the colour change. If it is slightly different, you would be entitled to a small amount of compensation, if it’s completely different, you would be entitled to the cost of new doors.
It depends why the freezer is not closing properly but I do have some experience of this, and if it is an integrated freezer, usually it’s down to bad installation. However if freezer is defective, you would be entitled to the cost of a new freezer.
Unfortunately, you would not get anything like £2000 in respect of the stress this has caused. The court would look upon it as be inconvenience rather than stress and you’re likely to get awarded between 10% and 20% of what you are asking for.
You need to write once more to the developer and tell him that unless he gets by a particular date, say, 14 days hence) then you will arrange to get the work done yourself and you will soon him in the Small Claims Court further cost of rectifying everything.
If the date deadline comes and goes, then get free quotations to have the work done, get it done, pay the bill, and then take him to the Small Claims Court if he will not pay it. You can easily if you Small Claims Court proceedings using this link.
Can I clarify anything for you?
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If you don’t include it you don’t get it so yes, I would include it.
The amount of money that you pay in court fees depends on the amount you claim.
You would be claiming for whatever this costs you. Court fees are here
the evidence would be photographs, the original sales literature and the quotations for getting the work done and the invoices.
As far as I am aware from my past experience, donors have, for many years been a standard size and there are firms that specialise and do nothing but doors. There is a whole industry which has sprouted up around the supply of just doors.
It’s unlikely that even if the colour is wrong completely, you would get the total cost of a new kitchen.
The court will not get involved and tell you whether the claim is good bad or indifferent. That’s for you to decide and take the risk in court based upon the advice you’ve received.