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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I purchased a ferry ticket Poole to Cherburg but now through

Customer Question

I purchased a ferry ticket Poole to Cherburg but now through family illness I cannot undertake the journey on Wed 27 July. Brittany ferries said they will charge me £60 and offer me a voucher for the remainng £390 pounds - question can they do this?
Submitted: 1 year ago.
Category: Law
Expert:  Jo C. replied 1 year ago.

Did you agree cancellation rights?

Customer: replied 1 year ago.
Apparently they said it was in their T&Cs
Expert:  Jo C. replied 1 year ago.

What ?

Customer: replied 1 year ago.
Apparently I agreed to their T&Cs
Expert:  Jo C. replied 1 year ago.

Yes, so did you agree cancellation rights?

Customer: replied 1 year ago.
AS I said I apparently did - who reads all of the T&Cs
Expert:  Jo C. replied 1 year ago.

Ok. And what were the cancellation rights?