What is the nature of the damage?
Is that what they are claiming?
So, effectively they were noticed but they say it is not normal wear and tear?
The inventory is not gospel. It is just a piece of evidence.
Actually here it really doesn't add much at all because the damage was noted in that document. It was just set down as wear and tear which is a view with which they disagree.
It will come down to a dispute over opinion really.
On the face of it, it does seem expensive and probably would be worth raising complaint.
Can I clarify anything for you?
No, it is a report of a person who records evidence. His opinion is not worth more and, in fact, probably would not be considered on the point of wear and tear.
Generally speaking the deposit company is better just because there is no cost.