That is a shame. In which case, I would go along the route which I outlined. But read about my telephone call.
I don’t know whether the address is an accommodation address or virtual office, how much money is involved, but depending on it being a physical address with people working for the organisation, you could jump on the train into the middle of London and actually turn up on their doorstep. Before doing that, you need to make sure that it isn’t an empty office/virtual office with just the telephone line.
However I did make a telephone call to the organisation 0800(###) ###-####and after having spoken to the gentleman who answered the phone who was very cagey and unhelpful, I got through to a very helpful lady (I hope he isn’t the one you’ve been speaking to!), Carrie said that if you called her personally, she would deal with it for you. I did say that I didn’t know who you were but she said that she was happy to deal with it. I explained the you wanted was a receipt for the purposes of your bill. I explain how happy you were. Fingers crossed it will get sorted.
If it is her that you’ve been speaking to, and she is the one who has failed to deal, then you are faced with dealing with it how I suggested.
Can I clarify anything for you?
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