Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.
How long ago did you buy the car?
Also, how long after buying the car did you have an issue with it?
OK thank you, ***** ***** it with me. I am in court today so will prepare my advice and get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Thank you.
Many thanks for your patience. You do not need a solicitor to make a claim in court. As your claim will be below £10,000 it will be allocated to the small claims court. This is a venue specifically aimed at small unrepresented parties who wish to keep their legal costs to a minimum. If you wanted to issue a claim you may do so yourself and not get any legal help throughout the process – many people do so. The claim itself is started via www.moneyclaim.gov.uk and you would be seeking financial compensation for your losses. However, before you go ahead with issuing a claim you should follow a few simple steps to give them a last chance to resolve this and I can outline these for you.
This is your basic legal position. I have more detailed advice for you in terms of the steps you should follow before you issue a claim, which I wish to discuss so please take a second to leave a positive rating for the service so far (by selecting 3, 4 or 5 stars) and I can continue with that and answer any further questions you may have. Don’t worry, there is no extra cost and leaving a rating will not close the question and we can continue this discussion. Thank you
OK you are entirely within your rights to issue the claim yourself and not use solicitors any further. You are still well within time to make a claim so if they have not replied to your correspondence and final reminders to resolve this, you can simply proceed with issuing the claim int he small claims court via the website I mentioned. For a claim of £2300 you will have to pay a claim fee of £105 and then a hearing fee of £170.
If your original question has been answered I would be grateful if you could please quickly rate my answer by selecting 3, 4 or 5 starts at the top of the page - it only takes a second to do and is an important part of our process. I can still answer follow up questions afterwards if needed. Thank you
No problem, all the best for now