Hello my name is ***** ***** I will help you with this.
Have you reported this to anyone yet please?Alex
That was an offer for a phone call. We can keep it online, some customers prefer a phone call.
I asked: Have you reported this to anyone yet please?
Sure. First you need to report this to the Council - usually Environmental Health. That department should come out and install some noise monitoring equipment.
This will capture the alarm going off and the noise level. You should also start to keep a diary of when it goes off etc, because they will be used if it goes to Court.
Once the Council has this then they can investigate and prosecute where necessary. It may be that they could even apply for a noise abatement order. But the Council cant do this without having noise readings.
They need to be satisfied that the noise level is in breach of local guidelines (that vary from Council to Council).
That is why I asked if you had reported this to anyone, so I knew at what stage things were.
But the first step is the Council, Environmental Health
Can I clarify anything for you about this today please?Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex
Great, if I could ask you to click on the happy faces or stars please. Thanks