Hello my name is ***** ***** I will help you with this.
Did you sign any terms and conditions?If so, did it say you had to request it?Alex
Were you ever informed you would need to ask for this warranty beforehand?Is it contained in the documents you would need to apply?
Sure. Is the requirement to ask to apply for warranty contained within any of the documents supplied by the builder? Ie was it brought to your attention?
Yes indeed I would agree.
The fact remains that the builder is the professional, you are not. Therefore if it was the case that YOU needed to apply for the warranty this should have been reasonably brought to your attention. It was not and therefore you can consider that the builder is in breach of contract by failing to act with all reasonable skill and care.
Therefore you will be in a position to ask the builder to rectify, at his cost, any faults which occur during the guarantee period.
Sadly you cant make the NHBC register the warranty, they have refused it. But this means the builder is liable.
Can I clarify anything for you about this today please?Alex
You can come back to this website and start a question for Alex W, I can then pick it up.
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck Philip. Alex