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So they accept it was an error?
Aren't credit solution a debt management company?
If you were in debt management though then you must have been in default?
The default is not lifted because it is paid off.
A default is added whenever an account is defaulted at all.
If you were with a debt management company then there must have been a default. The mere act of going into debt management does that.
You can have it marked satisfied if you repay the debt but not removed I'm afraid.
Sorry if that is bad news.
Can I clarify anything for you?