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hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?Alex
You need to write and set out your losses and request a refund or the car within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund or return the car to you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
You would be seek a claim for delivery up of the vehicle or refund with interest. You can claim 8% simple interest as per S.69 County Courts Act.
Can I clarify anything for you about this today please Adam?
1. Yes it seems unreasonable for it taking this long.
2. It is breach of contract - they have failed to act with all reasonable skill and care.
3. Yes they could say its reasonable, but then have to show the Court that it is. They need to show they have been working on it and that its a fair length of time.
Can I clarify anything for you about this Adam?Alex
Well you can but it's unlikely you could recover that cost at this stage. So just send a letter yourself, then if there is no joy after that consider getting a solicitor to send one.
Can I clairfy anything for you? Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex