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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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We sell a product that has allegedly caused injury. The

Customer Question

We sell a product that has allegedly caused injury. The person who owns the product will not allow us to inspect it. Instead, they have sent us a video and it appears the item is faulty. What process do we need to follow in order to give compensation directly to the person without the involvement of our insurers?
Submitted: 1 year ago.
Category: Law
Customer: replied 1 year ago.
UK Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you with this.

Does the person who owns it also live in the UK?
Alex

Ash and other Law Specialists are ready to help you
Customer: replied 1 year ago.
Hi Alex,Yes, they do
Customer: replied 1 year ago.
My phone number is ***** 264202
Customer: replied 1 year ago.
How quickly can you call me to discuss as i need to act on this urgently?
Expert:  Ash replied 1 year ago.

Sorry I was in Court. When can you discuss?

Customer: replied 1 year ago.
Tomorrow at 9am?
Expert:  Ash replied 1 year ago.

Sure. You may just need to come on here and remind me

Customer: replied 1 year ago.
Hi, Reminder
Expert:  Ash replied 1 year ago.

Thanks. Alex