Hello my name is ***** ***** I will help you.
Is the invocie in the body of email or on an attachment ?
And it was hacked from your end, not th builders end?
Thanks. It's bad news I am afraid, If it was your email that was hacked then sadly you are responsible.
That is not the fault of the builder that your email was hacked. If the builders email had been hacked and then the false details sent that would be different.
But as it is your email then sadly you are liable and therefore this means you are still liable for the builders invocie.
However you should report this to the police as it may be they can trace the money and get it back.
But as the hack was your end not the builders end then you are liable.
Can I clarify anything for you about this today please?
Apologies for the delay I was in Court.
Email is legal and is recognised by the civil procedure rules. Your email was hacked, not the builders.
If the builders email was hacked that would be different and he would be liable.
But YOUR email was hacked, therefore making you liable.
I am sorry. Can I clarify anything else?Alex
If your account has hacked, that is NOT the builders fault.
It is no different from sending it in the post, which is also not secure and can be intercepted.
Your account was hacked - that is not his fault sadly.
It is a matter between you and Yahoo.
I am very sorry but I have to be honest.
Can I clarify anything for you? Alex
I agree it seems unfair, but the builder is not responsible for your email being hacked. That would be between you and Yahoo.
Unless you said to the builder that you do not want invoices by email and paid them, then its not his problem.
If when you had the email you said - hey, I dont want it by email send it by post, then that would be different.
I am very sorry and I know its unfair but its between you and Yahoo.
Can I clarify anything for you about this today please?Alex